The Mesa County Workforce Center is changing the flow of
services for job seekers starting. Today July 5th, in an effort to provide
better service to our job seekers.
The new flow will have customers directed to the Resource Room,
where Workforce Center staff will be available to assist them right away and
give them information on how to get registered in our system and immediately
start their job searching. The new
process will also allow for follow up appointments with the Employment Services
team to focus on job retention.
“In the past we offered 3 separate workshops that people could sign up
for- Job Search, Resume and Interview. To help streamline and reduce the number
of revisits we have converted the 3 classes into one comprehensive, 2 hour
workshop that covers all of these topics at once making it much more convenient
for people, while still getting them the information they need. We have always done a good job with providing
our customers with job leads. This new
system allows us to still do that, but also provides a much higher level
service when it comes to job retention.” states Curtis Englehart, Workforce
Center Manager. This new workflow system
is all about providing better service to our clients.
Veterans will still have priority of service, which means if
they wish to meet with an Employment Specialist without going through the steps
staff will put them in the queue and they will be seen as a walk-in.
“We know that many job
seekers are coming into the Workforce Center with limited time and the need to
maximize their time spent was of the utmost importance to us. This system
should reduce wait times and get the client to the best services as quickly as
possible with the shortest wait time.” Commented Hollie VanRoosedaal, Hilltop Supervisor of the Career
Development Program (WIOA) & Employment First.
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