Wednesday, July 20, 2016

DHS/WFC Achieve the Wildly Important!

The Mesa County Department of Human Services and Workforce Center are proud to announce they have achieved their wildly important goal for 2015-2016.

On Friday July 15, 2015, the organization officially announced and celebrated their success.

One of 40 scoreboards around DHS/WFC
During the Spring of 2015 each of the 5 divisions choose one overall goal to be achieved by  June 30, 2016. 
That goal was to reduce the proportion of complex cases in Child Welfare, Adult Services and TANF from 14.3% to 10.2% by June 30, 2016. 

The Agency achieved that 10.2% and bettered it by reducing complex cases to 7.9%.

To achieve this goal each division, team and unit created goals, lead measures, made weekly commitments and were accountable to their own goals to help reduce the overall Agency goal.

A total of 40 teams contributed to the 6.4% reduction of complex cases being handled within the Agency. That translates into people figures as the following:

153    Children who had been in foster care in excess of 425 days are now in permanent placement!
501     People gained employment!
102     Most vulnerable and at-risk adults were helped to reach a higher quality of life!

“This is an extraordinary achievement and I am extremely proud of our staff, said Tracey Garchar, Executive Director of the Department of Human Services & Workforce Center. These folks have taken this challenge to heart and put their best work effort forward to achieve our goal.

The Agency adopted the Four Disciplines of Execution (4DX) by Franklin Covey late in 2014 and plans to continue the use of the tool for the remainder of 2016-17- and beyond.

The new 2016-17 goal is to further reduce complex cases to below t
Staff listen to the success stories during Friday's announcement
he current 7.9%.

Garchar further explains the 4DX tool “as shooting for the moon. In 1961, President John F. Kennedy shook-up NASA with the announcement “land a man on the moon and return him safely to the earth before this decade is out.” From that moment NASA had a goal to get to the moon and back by December 31, 1969. Everyone from the engineers to the night janitor knew the goal and made the connection of how their job contributed to achieving that goal.  
Since using that model and the 4DX system we see and foster the same connection within our staff. Whether the staff member is directly helping clients or assisting behind the scenes they have a connection to the overall goal of the entire agency. 

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