Wednesday, February 8, 2017

Western Colorado 211 Celebrates National 2-1-1 Day


On Saturday, February 11 (2-11) Western Colorado’s Information & Referral Service 2-1-1 observes “National 2-1-1 Day” in Mesa County.

2-1-1 is a free, confidential, easy-to-remember phone number that connects Western Colorado residents to essential, non-emergency community information and services. These services include: healthcare, rent and mortgage assistance, food and shelter, job training, transportation, childcare, senior care, veteran services and much more.

By dialing 2-1-1, callers are answered by live, highly-trained, Resource Navigators who will guide them through their situation by assessing their needs and then matching them to the best and closest resource in their community. With 2-1-1, individuals, families and practitioners can receive the help and guidance they need with one telephone call.



The first 2-1-1 in Colorado launched in 2003, and last year the five 2-1-1 contact centers across the state received 149,000 contacts through phone calls, in-person visits and emails and another 70,000 online database searches. During times of disaster, 2-1-1 also plays a critical role in emergency relief and recovery. In September 2013, Colorado 2-1-1 was activated to help communication efforts for the floods, and received 6,000 calls for information, assistance, and inquiries about how to volunteer or donate.

Western Colorado 2-1-1 covers the counties of Archuleta, Delta, Dolores, Eagle, Garfield, Gunnison, La Plata, Lake, Hinsdale, Ouray, Mesa, Montezuma, Montrose, Pitkin, San Miguel, and San Juan and received more than 11,000 calls and assisted with over 6,000 referrals to services in 2016. Community members seeking assistance can also access information 24/7 through the 2-1-1Colorado online database or at www.wc211.org.

2-1-1 has a library of more than 14,000 resources statewide which consist of local, nonprofit, faith-based and public agencies. 2-1-1 has the most comprehensive database of resources in the state.


For more information about Colorado 2-1-1, visit: https://211colorado.communityos.org/cms/node/142.

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